Clients are required to provide 24 hour notice prior to their appointment for any rescheduling or cancellation, failure to do so may result in a $100 cancelation fee. On the day of the appointment, a grace period of 10 minutes will be allowed; however, if the client fails to arrive within this timeframe or no shows, the appointment will be considered canceled, and the client will be charged the full service price booked for that day. Please note that all retainers paid are non-refundable. Thank you for your understanding and cooperation in adhering to these salon policies.
SALON CANCELLATION POLICY
For all hair and makeup services there is a nonrefundable retainer that is due to secure the date.
Based out of Newport Beach, California any request outside of a 10 mile radius will result in a travel fee and due at the time of booking along with the retainer to secure the date. Parking fees may apply.
All requests for Northern California or Out Of State there is a 2 night stay minimum, the day/night before and the day/night of the event or wedding, a nonrefundable retainer will be due to secure your date which will be discussed at the time of booking to cover travel, lodging, flights, etc. If booking a sunrise start time, before 7am, a fee or a 1night stay maybe required the night before the service.
HAIR | MAKEUP BOOKING FEE
Retainers paid to secure services are strictly nonrefundable. If a cancellation of any service booked 30 days prior to the wedding/event, the client will be liable for 50% of the total service costs. If a cancellation of any service booked 7 days prior to the wedding/event, the client will be responsible for the full 100% of the total service costs. It is strongly advised to consider this policy carefully before finalizing your booking.
BRIDAL | EVENT CANCELLATION POLICY